Jeracelle Joson
Support Team Supervisor – Member ServiceSupport Hero, Potterhead, Not a Battery
Jeracelle joins the Awesomely team from across the ocean in Manila, Philippines. As our Support Hero, she uses her degree from the University of the Philippines Manila and 10+ years of experience in the customer support industry to provide—yep, you guessed it—support and assistance to our Awesomely customers. This Potterhead (aka Harry Potter fan) loves that she gets to connect with so many different people and help solve problems and make their life Awesomer. Yasss to that!
When she's not re-reading The Chamber of Secrets for the 27th time, she's with her family—a hubby and two little kids. She's fun and environmentally friendly, and her friends know they can come to her when they need a good giggle or outright belly laugh.
A favorite quote that guides her is, "What comes easy won't last long and what lasts long won't come easy."
Also her fun name kinda reminds us of this, but I digress...